Warranty
Warranty
1. Key Information
- Coverage: new machines are covered by the manufacturer's limited warranty where eligible - contact us to confirm the terms for your model
- Store warranty: Mowlark does not provide a separate store warranty
- Condition: every machine we sell is brand new
- Returns: separate from warranty - 30 days, free return, see the Refund Policy
2. Manufacturer Coverage
Every machine we sell is brand new. New machines are covered by the manufacturer's limited warranty where eligible - contact us to confirm the terms for your model. Coverage, duration and eligibility are set by the manufacturer, can differ between models and components (for example engine, transmission and battery), and depend on the manufacturer's own terms. We do not make warranty promises on the manufacturer's behalf.
3. Before You Order
If warranty coverage matters for your purchase, contact us before you order at contact@cubcade.shop or +1 917-590-2721 with the model you are interested in. We will confirm what applies to that model.
4. If Something Goes Wrong
- Damaged on arrival or wrong item: contact us within 48 hours with photos - we arrange a replacement, part or refund.
- Changed your mind: return the unused machine within 30 days, free of charge.
- A fault after use: contact us with your order number, the model and a description or photos and we will help you with the next steps.
Contact Us
Operated by: Mowlark
Address:
310 E Nakoma Dr
San Antonio, TX 78216
United States
Email: contact@cubcade.shop
Phone: +1 917-590-2721
Customer service hours (Central Time): Monday to Friday 8:00 AM - 6:00 PM, Saturday 9:00 AM - 1:00 PM, Sunday closed